visual bots

MY ROLE IN THE PROJECT

visualbots was a project created in the innovation labs in Visual Meta - Axel Springer companies. And I work with a group of wonderful and visionary people as an only designer in the project for working on all different aspects design can support; branding, product design, research, marketing campaign and websites.

USERS

visualbots being a tool for e-commerce companies to build a chatbot from scratch and we aimed two group of users; business owners and their customers.

STAKEHOLDERS

Our stakeholders for the project was business owners, investors and Facebook platform’s itself, since we had to pass FBs acceptance criterias.

IDEATION

After gathering user surveys and interviews, it was the time to deep dive to understand technical restrictions and knowledge gaps. We choose marketing professionals and small business owners as a focus group for the project.

After combined user needs and technical restrictions, by means deep dive to understand FB API and how to use this source with user centric flows with a clean UI. We decided to use “modules” to build up a conversation.

BRANDING

When I got the brief about this new project, I kept thinking about “modules” that we are going to use in builder. While playing around ideas, I believe I found a perfect match for the brand.

CREATION

Since we decided on smart modules to create a conversation, now it was time to add adding, deleting, editing possibilities to the platform for the pre created modules or create their owns.

Dashboard

Module Creation

Conversation

Persistent Menu

HOW IT WORKS?